Shipping

Shipping

Fast, simple and made for Australia. Here's exactly what to expect when you order from LETSCARE.

Where we ship

Right now, we ship across Australia only every state, every territory, from Sydney to Perth to Broome to Hobart. New Zealand and international shipping are on the roadmap. Sign up to our newsletter to be the first to know when we open new markets.

Shipping rates (AUD)

No hidden fees, no fuel surcharges, no calculating at checkout. What you see is what you pay.

When we ship

Every order is dispatched from our Melbourne warehouse within 48 hours of purchase. Most orders leave the same day if placed before 12pm AEST on a business day.

How long delivery takes

Once your order is on its way, here's what to expect:

• Metro Melbourne, Sydney, Adelaide, Brisbane — 2–4 business days
• Regional Victoria, NSW, QLD, SA — 3–6 business days
• Perth, Darwin, Hobart and remote areas — 5–10 business days

You'll receive a tracking link the moment your order is dispatched, so you can follow it door to door.

Something not right?

If your parcel hasn't arrived when expected, or turns up damaged, get in touch through our contact page and we'll sort it out — same day, every time.

Care that shows up. On time, every time.